If you wish to take your case to mediation, or are directed to do so by the courts, having first talked to your solicitor and/or adviser and obtained the agreement of the other party, you should contact GLEAMED by clicking here.

GLEAMED will send you the necessary documents, including a Mediation Agreement which you must sign and return, together with a cheque for the costs quoted to you.  The appointed mediator will then work with both parties to finalise the arrangements.

The appointed mediator will be provided on the terms set out in the document that you sign.  If that mediator should become unavailable another will be offered, but either party may withdraw at this stage if they prefer and all monies paid will be refunded.

If there is a cancellation by either party then a proportion of the monies paid may be refunded, depending on how much notice is given.

The mediation will take place at the agreed time and place, and for the agreed duration.  The mediator will usually see the parties together initially and then talk to them separately.  The mediator will explore with the parties the issues and difficulties concerned and the options for a settlement.  Any information given to the mediator will not be conveyed to the other party without express consent for the mediator to do so.

When an agreement is reached the mediator will facilitate arrangements by the parties and their solicitors/advisers to commit it to writing.

If at any time the mediator believes that any party is abusing the mediation process or otherwise concludes that there is unlikely to be a mutually acceptable outcome, the mediator will inform the parties that the mediation has been terminated.